Refund policy
Return & Refund Policy
At AERVON™, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund. If approved, your refund will be issued back to your original payment method.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos or videos of the issue so we can assist you as quickly as possible.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or defective.
Shipping Times
Original shipping fees are non-refundable. Delivery times may vary depending on location and carrier delays.
Contact Us
If you have any questions regarding your order, please contact our support team and we’ll be happy to assist you.